Privacy Policy
Who is responsible
Twent's Cocktail Bar & Cigar Lounge is currently operated by Bartender on Duty GmbH. Venue: Seestrasse 30, 8802 Kilchberg, Switzerland. Questions about your data: contact@twents.ch.
Reservations
When you request a table we store your name, email address, phone number, the date, time and party size, and any note you add. We use this only to handle your reservation: to confirm it by email, to add it to our internal booking calendar, and to reach you if something changes. We do not sell or share it for advertising.
Mailing list
If you join our Guest List, we may store your email address, your telephone number and the communication channel you chose (email, WhatsApp or both), together with the date, source and wording of your consent. We use these details only to send the event invitations and bar news you asked for. If you choose WhatsApp, you may receive these messages through WhatsApp.
You can withdraw your consent at any time by writing to contact@twents.ch. Withdrawing your marketing consent does not affect any reservation.
Reservation details are never used for marketing unless you separately tick the optional Guest List checkbox in the booking form.
After your visit we may send you one email asking for a review. You can opt out of these messages at any time by writing to contact@twents.ch; we will record your preference for future visits.
How long we keep it
Reservation details are kept for as long as we need them for our bookkeeping and then deleted. Mailing list entries are kept until you unsubscribe.
Your rights
Under Swiss data protection law you may ask us what data we hold about you, and ask for it to be corrected or deleted. Write to contact@twents.ch and we will respond.
Cookies
We use Google Analytics to count visits, bookings and Guest List signups, without sending your name, email or phone number. Fonts are loaded from Google Fonts, which receives your IP address as part of that request.
Google Analytics only runs if you allow Analytics cookies.
If you allow Marketing cookies, this website also uses the Meta Pixel from Meta Platforms Ireland Ltd. Meta may then receive information about the pages you visit and confirmed actions on this website, such as a saved table booking or a Guest List signup, together with technical details like your browser and IP address. Twent's uses this to measure its advertising, create audiences and improve its campaigns. We do not intentionally send names, email addresses, telephone numbers or reservation notes through Meta events. Meta may process this data under its own privacy policy.
Analytics and Marketing are off until you switch them on. You can reject them or withdraw your consent at any time through ; the website and reservations keep working either way. Cookie choices are separate from the reservation privacy checkbox and the optional Guest List consent.